Project Manager
The Project Manager is responsible for leading the team to deliver project(s). Manage resources, schedules, financials and adhere to stage gate quality and guidelines throughout the full system development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery. Ensure development and implementation of PMO standards, policies and procedures. The Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost. The Project Manager has to ensure that the projects profitability is managed and achieved.
Key Performance Areas and Tasks
1. Project Management
- Impact Reporting:
- Develop and manage a project charter and project schedule.
- Understand client needs at the project outset.
- Conduct corporate client meetings and surveys.
- SME-Facing Engagements:
- Perform diagnostics, growth plans, and BDS.
- Update and maintain the project schedule, highlighting deviations to ensure adherence to timelines.
- Negotiate changes with team members and external parties if needed.
- Manage project costs and budgets within the applicable scope.
- Review proposals and quotations to ensure accurate pricing.
- Monitor and track project progress daily, handling issues as they arise.
- Adhere to and improve project-related tools, processes, and templates.
- Use project management tools to monitor plans, working hours, budgets, and expenditures.
- Develop a forward workflow plan, including non-negotiable steps.
Key Performance Indicators:
- Project schedule with indicative timeframes.
- Completed Project Charter.
- Effective communication with all stakeholders.
- Monthly reporting as per client requirements.
- Projects delivered on time and within budget.
2. Stakeholder Management
- Client Engagement:
- Attend off-site assessments and visits.
- Manage client relationships to ensure customer satisfaction.
- Initiate performance feedback sessions and report findings.
- Continuously inform clients of project status, time, and cost.
Key Performance Indicators:
- 80% positive client feedback through surveys.
- Timely monthly reporting.
3. Quality Assurance
- Quality Standards:
- Identify and adhere to quality standards for project outputs.
- Review client deliverables and related documents for sign-off.
- Analyze deviations and implement quality process changes.
- Improve and implement quality assurance policies and procedures.
Key Performance Indicators:
- 80% use of project documents, tools, and templates.
- Less than 10% project schedule deviation.
- 80% adherence to client-facing deliverables turnaround.
- 80% resolution of identified project risks.
4. Reporting
- Consistency and Clarity:
- Promote consistency across all reporting materials.
- Set and communicate clear deadlines for report submissions.
- Track and monitor report submissions to ensure adherence to deadlines.
- Explore project management software for automated reporting features to improve efficiency.
Key Performance Indicators:
- Average time to complete reports.
- On-time report submission rate.
- Stakeholder feedback on report clarity.
- Number of reporting errors.
Key Relationship Interfaces
Internal Relationships:
- Zevoli internal staff (Finance, Marketing, Office Manager).
External Relationships:
- Clients.
- Service providers.
Specific Requirements
- May be required to work overtime and travel as necessary.
Job Specification
Qualifications:
- Tertiary qualification.
Experience:
- Minimum of 3 years of experience in project management.
Closing Date: 18 July 2024